This place suits me perfectly with excellent wi-fi, friendly staff, and air conditioning. I remember how the staff helped me find where to exchange money during my first stay. Highly recommend it for a comfortable stay!

The hotel is conveniently located near

the Ueno Station, making it easy to explore Tokyo. However, the room was quite small for three people and felt cramped. The staff was friendly, and the amenities provided were decent, though the cleanliness could be improved a little.

It was just a strong match for resting at all in Tokyo with good price-quality ratio. The room was clean and comfortable. Make sure to wake up early for breakfast because they aren't flexible about timing.

Great location near Ueno station.

The room was dirty with pest issues. The poor upkeep of the rooms made for an uncomfortable stay.

great location , but small room

The location was convenient for access to the rail links. The Japanese breakfast exceeded my expectations with its delightful flavors.

The room size felt cramped and did not meet my expectations for comfort.

Family with children a convenient spot

The location is fantastic, just a short walk from Ueno station and all the action. Loved that we had a FamilyMart nearby for late-night snacks. The staff were super friendly and helpful.

It wasn't exactly cheap but still reasonable for what we got.

Can just recommend for a relaxing holiday

Comfortable room, excellent service, the location is just a short walk from the Ueno Train Station, making it easy to explore the city.

Loved everything.

I had a lovely 4-night stay where I really enjoyed the cozy tatami-style room and the delicious Japanese breakfast. The on-site massage service was a fantastic way to unwind after a long day exploring. I appreciated the options for foot and full-body massages. Just a heads up, the heater was a bit loud at times, but it didn't ruin the overall experience at all. 😊

I stayed for 4 nights in the Triple Room. Great location near Ueno Station and local restaurants. Made exploring easy. Room and bathroom always clean. Friendly staff enhanced my experience. Just wish for a larger room. A good stay.

The location is unbeatable! Just a short walk from Ueno station and Ameyoko street. The room was snug, but clean. Only downside was the bed—it was a bit too firm for my liking. 😅

great place to explore ueno's parks and attractions

I loved being just a few steps from Ueno Park and the bustling Ameya-Yokocho market, which made my city strolls so enjoyable during my stay. the clean and comfortable room was perfect for resting after a full day of exploring the nearby attractions.

my stay at new ueno was delightful. the staff were incredibly nice, allowing me to store my luggage for free a day before check-in. the location is unbeatable, just a short walk from ueno station, making it easy to get around. plus, they provided a lovely skincare kit, which I really appreciated.

would recommend.

The room was clean and comfortable, but the WiFi was weak.

The room was clean and comfy, but it was a bit small. The bed was cozy though, and the bathroom was always spotless. I appreciated the good service. Just be aware that it's not super spacious if you're used to larger hotel rooms.